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The company's position had been that the game's publisher, Japan-based Square Enix, should not have packaged the coupon with the game without informing GameStop. The service had priced its own version of the game at $49.99, the same price as a physical copy - which meant customers were effectively getting a $50 game for free.īut GameStop also sells a digital edition of Deus Ex, and its views OnLive as a direct competitor. OnLive is a streaming service that brings cloud-based games onto on TVs, computers and, soon, tablets. GameStop took a lot of heat from the gaming community earlier this week after GameStop directed its employees to open up copies of Deus Ex to remove a coupon that was meant to give all physical copy buyers free access to the game on an online gaming service called OnLive.
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And for this, we are truly sorry," Paul Raines, CEO of GameStop, said in an e-mail. "We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game.
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